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FAQs

ABOUT
We are a line of luxury leather jewelry and accessories, 100% hand-crafted, made-to-order out of New York

SIZING
Please refer to the SIZE CHART to understand how we size our styles. Description of size chart is also listed on each item.


CUSTOMIZATION
Don’t see your size? we are able to offer custom sizing with an added cost.
We offer custom designs, send us an inquiry with your request.

ORDER FULFILLMENT
Each item is individually hand crafted per order some items may take longer then others to process. We have listed the time it will take to process your order at the bottom of every item. Please take this timing into consideration when placing your order. If your order is time sensitive, please contract us to discuss expedited shipping options. Rush fees may apply.
 
RETURNS & EXCHANGE
All sales are final, each item is individually hand crafted per order only exchange will be made. We will replace items if they are defective, damaged, or needs to be resized. If you need to exchange it for the same item, contact us and we will help you with the exchange process. Return shipping costs are the buyer’s responsibility. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Once we receive your exchange item we will contact you via email to advice turn around time for the new item.

Shipping
All USA packages are shipped USPS priority mail with delivery confirmation so tracking is available.
1-3 business day delivery, Please be aware that it is your responsibility to track the package and make arrangements to be available when delivery is expect.

All international packages are shipped First-Class international service

Please note that orders placed outside of the US may be liable for customs duty/import taxes on delivery.Payment of such customs amounts are the responsibility of the person the package is addressed to.

You will receive an Email of confirmation after your order is received and another when it is shipped with all your delivery info and tracking information.